You have 30 calendar days to return or exchange an item for a different size/color from the date you ordered it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be returned in the original packaging with no damage to product and/or packaging. Your item needs to have a receipt or proof of purchase. Customer is responsible for return shipping costs. Please contact us at firstname.lastname@example.org for a Return Authorization Number for your return or exchange.
No returns without authorization will be accepted.
All returns are subject to a 20% restocking fee for errors not made on our part. Internet sales can be returned at our shop.
Non-returnable Items Include – Close Outs and Clearance Items, Special Orders, Custom Orders, Used Parts, and Cut to Length Items.
Once we receive your item, we will inspect it and notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If the item is used or the packaging jdamaged or not in it’s original state the item will be returned to the buyer at buyers expense.